1. Never reveal one of your TANs over the phone.
2. Do not respond to any 'safety check' or 'test transfer' requests directly after logging into your Online Banking account.
3. When you receive a TAN via SMS on the display of your TAN generator or via the S-pushTAN app, always check that the transaction details are correct.
If in doubt, call our hotline at 030 869 869 57.